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- W2104322789 abstract "Small and medium sized enterprises (SMEs) have typically remained outside integrated supply networks enabled by interorganizational information systems (IOISs). This paper investigates, by means of a case study, the operational impacts and implementation obstacles of customer initiated IOISs for SME suppliers. In particular, the paper compares the effectiveness of system-to-system and system-to-human integration. As a result we find that interorganizational system-to-human integration can provide operational benefits for non-initiating SMEs, but not as much as system-to-system integration. In addition, system-to-system integration appears elusive where resources are scarce and backend system capabilities limited." @default.
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- W2104322789 date "2009-06-01" @default.
- W2104322789 modified "2023-10-16" @default.
- W2104322789 title "Customer initiated interorganizational information systems: The operational impacts and obstacles for small and medium sized suppliers" @default.
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- W2104322789 doi "https://doi.org/10.1016/j.ijpe.2009.02.007" @default.
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