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- W2110908127 abstract "Spanish-speaking people represent more than 12% of the total population in the United States and are poised to become the largest minority group in the United States by 2015. Although researchers have studied pharmacist-patient communication for approximately 30 years, little emphasis has been placed on the interactions between pharmacists and Spanish-speaking patients.The objectives of this review are (1) to describe empirical studies on Spanish-speaking patient/pharmacist communication examined relative to patient factors, pharmacist factors, and environmental factors that may influence Spanish-speaking patient/pharmacist communication and (2) to integrate medical and nursing literature to generate a research agenda for future study in this area.We compiled articles from a systematic review of (1) CINAHL, International Pharmacy Abstracts, PubMed, and Web of Knowledge databases using Hispanic limited English proficiency, Latino limited English proficiency, language-assistance services, Spanish-speaking patients, Latino patients, Spanish-speaking health literacy, pharmacy health literacy, patient-provider communication, pharmacy language barriers, and (2) bibliographies of selected articles.This search generated 1174 articles, 7 of which met the inclusion criteria. We categorized the results into 4 topic areas: Spanish-speaking patient literacy, pharmacists knowledge of/proficiency in the Spanish language, pharmacy resources to overcome language barriers, and pharmacists' attitudes toward communicating with Spanish-speaking patients.These studies provide a macroscopic look at the linguistic services offered in pharmacies, gaps in services, and their subsequent impact on pharmacists and patients. Future research should investigate Spanish-speaking patients' literacy issues, pharmacy staff language skills, factors that influence pharmacists' counseling, and language-assistance programs for pharmacists and patients. Furthermore, these studies need to be conducted in large Hispanic/Latino populated areas where positive service models are likely to be present. Addressing these issues will provide pharmacists and pharmacies with information to overcome language barriers and provide Spanish-speaking patients with quality care." @default.
- W2110908127 created "2016-06-24" @default.
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- W2110908127 date "2009-06-01" @default.
- W2110908127 modified "2023-10-18" @default.
- W2110908127 title "Pharmacists' communication with Spanish-speaking patients: A review of the literature to establish an agenda for future research" @default.
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- W2110908127 doi "https://doi.org/10.1016/j.sapharm.2008.05.005" @default.
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