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• W2111831991 abstract "1. IntroductionThe research team in study was tasked with assessing the agility of a proprietary method in a globally distributed systems development organisation. Rather than trying to assess agility by establishing the compliance of implementation with the defined method, we examined each implementation using a conceptually well-established agile assessment framework (see Conboy 2009). The assessment objectives were (i) to establish the agility afforded by the proprietary method as implemented in the organisation (method-in-action?), and (ii) to identify major issues with the adoption and generate recommendations to address these.This assessment was highly complex. Significant time restrictions were in place. A previously untested, broad, multi-faceted framework, consisting of highly complex and multidimensional constructs was to be used. There were no accompanying set of prescriptive questions, and the researchers had to address the potential for poor judgement, unsupported anecdotal statements, and statements arising from ulterior motives. The study also involved potentially sensitive and controversial data, and data was difficult to collect in some cases where ISD team members were geographically dispersed.All of these issues required careful consideration when designing the focus groups approach for research. Thus, the objectives of paper are to describe the research approach used and discuss how it could be evaluated in terms of efficiency and effectiveness. In the following sections, the objective of research is discussed and focus group theory is outlined, including a discussion of its use in various fields. We then describe the key elements of the ISD study we conducted, to demonstrate the complex nature of the study, and elaborate the focus group fieldwork conducted with a summary of the modifications to the focus group approach used in collecting data. This is followed by an evaluation of modified data collection technique using evaluation criteria specifically proposed for focus groups, and reflection on possible improvements. We then discuss the need for a more holistic evaluation using other potential evaluation criteria which address the whole research method, including focus groups, in a comprehensive and rigorous manner. Finally, future work, including the application of such a broad research evaluation framework, and conclusions are discussed.2. Research objectivesThere are many reasons for specifically relaying experiences of focus group research in Information Systems (IS) and for evaluating their effectiveness in discipline. As discussed below, focus groups have not been used extensively in IS research, despite apparent suitability. They are advocated for descriptive, explanatory and exploratory studies, leverage common concrete situations and groups which are common in work teams in general, and can provide deep and specific insights into complex sociological situations such as teams. They also allow investigation of ambiguous or multi-dimensional topics and a large quantity of data to be collected even where time or researcher access is limited.As well as all the advantages of the approach, the literature also recognises potential drawbacks. These include difficulties in directing topics for discussion while not imposing the researchers interpretation on the group, effects of group dynamics on the data collected and the lack of prescription in how the technique be applied. While the literature contains some general rules of thumb? (Morgan 1997), such direction remains quite ambiguous and ill-defined compared to other techniques such as surveys (Kidd and Parshall 2000). For example, Morgan (1997) suggests that when conducting focus groups, the researcher should use a relatively structured format with high moderator input. This in itself is quite a loose prescription, but the true ambiguity is revealed when Morgan suggests that this guideline will vary depending on how exploratory, descriptive or explanatory the research objective. …" @default.
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• W2111831991 date "2010-06-25" @default.
• W2111831991 modified "2023-10-01" @default.
• W2111831991 title "Using focus groups in studies of ISD team behaviour" @default.
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