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- W2113315921 abstract "We investigated the differential relationships between abusive supervision and two emotional labor strategies used by subordinates (surface acting and deep acting). Furthermore, we examined whether subordinates' openness personality moderated the above relationships. Using the questionnaire survey method, we collected data from 210 employees in China. The results of hierarchical regression showed that abusive supervision related positively to surface acting (regulating facial expression) but negatively to deep acting (regulating inner feeling). Openness personality moderated the relationships between abusive supervision and the two emotional labor strategies, such that the relationships were stronger for employees with lower openness. Findings of our study contribute to the literature on workplace emotions and negative leadership." @default.
- W2113315921 created "2016-06-24" @default.
- W2113315921 creator A5036271411 @default.
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- W2113315921 date "2013-04-16" @default.
- W2113315921 modified "2023-10-06" @default.
- W2113315921 title "Abusive supervision and subordinate emotional labor: The moderating role of openness personality" @default.
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- W2113315921 doi "https://doi.org/10.1111/jasp.12060" @default.
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