FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2113457037> ?p ?o ?g. }

• W2113457037 endingPage "396" @default.
• W2113457037 startingPage "387" @default.
• W2113457037 abstract "The main purpose of this paper is to apply the fuzzy quality function deployment approach to evaluate solutions of the service quality for international port logistics centres in Taiwan. First, the paper examines house-of-quality matrices to facilitate handling of the ‘what’ aspects (i.e. requirements of the service quality) and the ‘how’ aspects (i.e. solutions of the service quality) of the quality function deployment problem. In conjunction with fuzzy sets theory, systematic procedures using the fuzzy quality function deployment approach were proposed in this paper. Subsequently, a case study concerning an international port logistics centre Z in Taiwan is utilized to demonstrate the systematic appraisal process for evaluating solutions of the service quality. Then, 34 attributes with 11 feasible solutions of the service quality of customer requirements are measured by employing the house-of-quality matrices. Finally, the empirical results show that the top five feasible solutions of the service quality of customer requirements for the port logistics centre Z are identified. They consist of ‘service personnel’s professionalism’, ‘a complete information system’, ‘the ability to track cargoes’, ‘service personnel’s response ability’ and ‘strengthening of warehousing security management’ respectively. Furthermore, some discussion is given on these five feasible solutions." @default.
• W2113457037 created "2016-06-24" @default.
• W2113457037 creator A5012833062 @default.
• W2113457037 creator A5033724691 @default.
• W2113457037 creator A5077338042 @default.
• W2113457037 date "2012-05-17" @default.
• W2113457037 modified "2023-09-24" @default.
• W2113457037 title "Applying fuzzy quality function deployment to evaluate solutions of the service quality for international port logistics centres in Taiwan" @default.
• W2113457037 cites W1988102317 @default.
• W2113457037 cites W1996756765 @default.
• W2113457037 cites W1996900660 @default.
• W2113457037 cites W2013405518 @default.
• W2113457037 cites W2019169428 @default.
• W2113457037 cites W2020874820 @default.
• W2113457037 cites W2036415280 @default.
• W2113457037 cites W2060968132 @default.
• W2113457037 cites W2064864849 @default.
• W2113457037 cites W2069069851 @default.
• W2113457037 cites W2084763637 @default.
• W2113457037 cites W2118064722 @default.
• W2113457037 cites W2140176412 @default.
• W2113457037 cites W2164231612 @default.
• W2113457037 cites W4211007335 @default.
• W2113457037 cites W4245152641 @default.
• W2113457037 cites W4294951764 @default.
• W2113457037 doi "https://doi.org/10.1177/1475090212443615" @default.
• W2113457037 hasPublicationYear "2012" @default.
• W2113457037 type Work @default.
• W2113457037 sameAs 2113457037 @default.
• W2113457037 citedByCount "3" @default.
• W2113457037 countsByYear W21134570372016 @default.
• W2113457037 countsByYear W21134570372017 @default.
• W2113457037 crossrefType "journal-article" @default.
• W2113457037 hasAuthorship W2113457037A5012833062 @default.
• W2113457037 hasAuthorship W2113457037A5033724691 @default.
• W2113457037 hasAuthorship W2113457037A5077338042 @default.
• W2113457037 hasConcept C101276457 @default.
• W2113457037 hasConcept C105339364 @default.
• W2113457037 hasConcept C111472728 @default.
• W2113457037 hasConcept C115903868 @default.
• W2113457037 hasConcept C119599485 @default.
• W2113457037 hasConcept C127413603 @default.
• W2113457037 hasConcept C138885662 @default.
• W2113457037 hasConcept C14036430 @default.
• W2113457037 hasConcept C140781008 @default.
• W2113457037 hasConcept C144133560 @default.
• W2113457037 hasConcept C154945302 @default.
• W2113457037 hasConcept C162853370 @default.
• W2113457037 hasConcept C195094911 @default.
• W2113457037 hasConcept C21547014 @default.
• W2113457037 hasConcept C2779530757 @default.
• W2113457037 hasConcept C2780378061 @default.
• W2113457037 hasConcept C32802771 @default.
• W2113457037 hasConcept C41008148 @default.
• W2113457037 hasConcept C42475967 @default.
• W2113457037 hasConcept C5119721 @default.
• W2113457037 hasConcept C58166 @default.
• W2113457037 hasConcept C71822192 @default.
• W2113457037 hasConcept C76155785 @default.
• W2113457037 hasConcept C76471051 @default.
• W2113457037 hasConcept C78458016 @default.
• W2113457037 hasConcept C86803240 @default.
• W2113457037 hasConcept C86992474 @default.
• W2113457037 hasConceptScore W2113457037C101276457 @default.
• W2113457037 hasConceptScore W2113457037C105339364 @default.
• W2113457037 hasConceptScore W2113457037C111472728 @default.
• W2113457037 hasConceptScore W2113457037C115903868 @default.
• W2113457037 hasConceptScore W2113457037C119599485 @default.
• W2113457037 hasConceptScore W2113457037C127413603 @default.
• W2113457037 hasConceptScore W2113457037C138885662 @default.
• W2113457037 hasConceptScore W2113457037C14036430 @default.
• W2113457037 hasConceptScore W2113457037C140781008 @default.
• W2113457037 hasConceptScore W2113457037C144133560 @default.
• W2113457037 hasConceptScore W2113457037C154945302 @default.
• W2113457037 hasConceptScore W2113457037C162853370 @default.
• W2113457037 hasConceptScore W2113457037C195094911 @default.
• W2113457037 hasConceptScore W2113457037C21547014 @default.
• W2113457037 hasConceptScore W2113457037C2779530757 @default.
• W2113457037 hasConceptScore W2113457037C2780378061 @default.
• W2113457037 hasConceptScore W2113457037C32802771 @default.
• W2113457037 hasConceptScore W2113457037C41008148 @default.
• W2113457037 hasConceptScore W2113457037C42475967 @default.
• W2113457037 hasConceptScore W2113457037C5119721 @default.
• W2113457037 hasConceptScore W2113457037C58166 @default.
• W2113457037 hasConceptScore W2113457037C71822192 @default.
• W2113457037 hasConceptScore W2113457037C76155785 @default.
• W2113457037 hasConceptScore W2113457037C76471051 @default.
• W2113457037 hasConceptScore W2113457037C78458016 @default.
• W2113457037 hasConceptScore W2113457037C86803240 @default.
• W2113457037 hasConceptScore W2113457037C86992474 @default.
• W2113457037 hasIssue "4" @default.
• W2113457037 hasLocation W21134570371 @default.
• W2113457037 hasOpenAccess W2113457037 @default.
• W2113457037 hasPrimaryLocation W21134570371 @default.
• W2113457037 hasRelatedWork W1643597271 @default.
• W2113457037 hasRelatedWork W2006314128 @default.
• W2113457037 hasRelatedWork W2030380586 @default.
• W2113457037 hasRelatedWork W2096875360 @default.

• next