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- W2122324568 abstract "Both electronic performance support systems (EPSS) and minimalist manuals rely on audience analyses as the foundation of their effectiveness. EPSS are computer-based systems that provide whatever resources are necessary to help a person complete a task quickly. Minimalist manuals are documents that are structured to allow users to explore a system on their own, after receiving some basic guidance. Designs driven by the application of EPSS and minimalist audience analyses may apply to the creation of interactive instructions-to empowering an audience to create their own learning. The paper represents an introductory investigation into the implications of audience analysis implicit in EPSS and minimal systems. A comparison of the audience driven design goals of these systems suggests three tools technical communicators can investigate to help audiences construct their own learning: hypertext, multiple information paths, and information layering." @default.
- W2122324568 created "2016-06-24" @default.
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- W2122324568 date "2002-11-23" @default.
- W2122324568 modified "2023-09-26" @default.
- W2122324568 title "How do performance support and minimalist systems designers consider audience? Some design tools for user-focused systems" @default.
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- W2122324568 doi "https://doi.org/10.1109/ipcc.1997.637044" @default.
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