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• W2123227718 abstract "Aging HealthVol. 9, No. 6 Theme: Care and Quality of Life - EditorialResident satisfaction surveys and clinical quality of care in nursing homes: two sides of the same coin?Dana B Mukamel & Charlene HarringtonDana B Mukamel* Author for correspondenceDepartment of Medicine, Health Policy Research Institute, University of California, Irvine, 100 Theory, Suite 110, Irvine, CA 92697-5800, USA. Search for more papers by this authorEmail the corresponding author at dmukamel@uci.edu & Charlene HarringtonDepartment of Social & Behavioral Sciences, University of California, Box 0612, 3333 California Street, Laurel Heights 455, San Francisco, CA 94118, USASearch for more papers by this authorPublished Online:21 Nov 2013https://doi.org/10.2217/ahe.13.63AboutSectionsView ArticleView Full TextPDF/EPUB ToolsAdd to favoritesDownload CitationsTrack CitationsPermissionsReprints ShareShare onFacebookTwitterLinkedInReddit View articleKeywords: nursing homesqualityquality regulationreport cardssatisfaction surveysReferences1 Mukamel DB, Weimer DL, Harrington C, Spector WD, Ladd H, Li Y. The effect of state regulatory stringency on nursing home quality. Health Serv. Res.47(5),1791–1813 (2012).Crossref, Medline, Google Scholar2 Mukamel DB, Spector WD, Zinn JS, Weimer DL, Ahn R. Changes in clinical and hotel expenditures following publication of the nursing home compare report card. Med. Care48(10),869–874 (2010).Crossref, Medline, Google Scholar3 Mukamel DB, Weimer DL, Spector WD, Ladd H, Zinn JS. Publication of quality report cards and trends in reported quality measures in nursing homes. Health Serv. Res.43(4),1244–1262 (2008).Crossref, Medline, Google Scholar4 Donabedian A. The quality of care: how can it be assessed? JAMA260(12),1743–1748 (1988).Crossref, Medline, CAS, Google Scholar5 Frentzel EM, Sangl JA, Evensen CT et al. Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members experiences. Med. Care50(Suppl.),S20–S27 (2012).Crossref, Medline, Google Scholar6 LiY, Cai X, Ye Z, Glance LG, Harrington C, Mukamel DB. Satisfaction with massachusetts nursing home care was generally high during 2005–2009, with some variability across facilities. Health Aff.32(8),1416–1425 (2013).Crossref, Google ScholarWebsites101 Medicare.gov. Nursing Home Compare (2013). www.medicare.gov/nursinghomecompare/search.html (Accessed 25 August 2013)Google Scholar102 Centers for Medicare and Medicaid Services. State Operations Manual, Appendix PP – Guidance to Surveyors for Long-Term Care Facilities (Hereinafter ‘CMS Guidance’) (2013). www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/som107ap_pp_guidelines_ltcf.pdf (Accessed 21 August 2013)Google Scholar103 California Healthcare Foundation. www.calqualitycare.org (Accessed 25 August 2013)Google Scholar104 Rhode Island Department of Health. Rhode Island nursing home data 2013. www.health.ri.gov/data/nursinghomequality/Satisfaction.pdf (Accessed 21 August 2013)Google Scholar105 Mass.gov. Nursing home satisfaction survey 2013. www.mass.gov/eohhs/gov/departments/dph/programs/hcq/healthcare-quality/nursing-homes/reports/satisfaction-survey (Accessed 21 August 2013)Google Scholar106 Centers for Medicare and Medicaid Services. Consumer Assessment of Health Providers and Systems (CAHPS) (2013). www.cms.gov/Research-Statistics-Data-and-Systems/Research/CAHPS/index.html?redirect=/cahps (Accessed 25 August 2013Google ScholarFiguresReferencesRelatedDetailsCited ByFamilies' and Residents' Perspectives of the Quality of Nursing Home Care: Implications for Composite Quality MeasuresJournal of the American Medical Directors Association, Vol. 22, No. 8Intergenerational Programs Involving Adolescents, Institutionalized Elderly, and Older Volunteers: Results from a Pilot Research-Action in ItalyBioMed Research International, Vol. 2018Consistency of priorities for quality improvement for nursing homes in Italy and Canada: A comparison of optimization models of resident satisfactionHealth Policy, Vol. 121, No. 8 Vol. 9, No. 6 Follow us on social media for the latest updates Metrics Downloaded 30 times History Published online 21 November 2013 Published in print December 2013 Information© Future Medicine LtdKeywordsnursing homesqualityquality regulationreport cardssatisfaction surveysFinancial & competing interests disclosureThe authors would like to acknowledge funding from the Agency for Healthcare Research and Quality (grant number HS021844). The authors have no other relevant affiliations or financial involvement with any organization or entity with a financial interest in or financial conflict with the subject matter or materials discussed in the manuscript apart from those disclosed.No writing assistance was utilized in the production of this manuscript.PDF download" @default.
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• W2123227718 title "Resident satisfaction surveys and clinical quality of care in nursing homes: two sides of the same coin?" @default.
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