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- W212700376 abstract "The customer satisfaction and loyalty for Swedbank have in a recent study shown to be among the lowest for all banks in relation to corporate customers. Since there is not much interaction with sma ..." @default.
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- W212700376 date "2006-01-01" @default.
- W212700376 modified "2023-09-27" @default.
- W212700376 title "Customer Satisfaction and Loyalty : A study of Swedbank's small corporate clients in Gothenburg" @default.
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