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- W2127775419 abstract "Data mining is a promising new technology to transact information, and customer relationship management (CRM) can supply a fire-new business conception for the airlines. So the integration of them can enhance the competition of the airlines. This paper introduces the concepts of customer relationship management and data-mining and its process. It discusses the application of data-mining in airline company CRM in detail and presents some advices for using." @default.
- W2127775419 created "2016-06-24" @default.
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- W2127775419 date "2009-01-01" @default.
- W2127775419 modified "2023-10-18" @default.
- W2127775419 title "An Analysis of the Application of Data Mining in Airline Company CRM" @default.
- W2127775419 cites W2066060244 @default.
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- W2127775419 doi "https://doi.org/10.1109/fskd.2009.715" @default.
- W2127775419 hasPublicationYear "2009" @default.
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