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- W2130849975 abstract "Purpose: The purpose of this thesis is to increase the understanding of the link between internal marketing and customer relationship management by conducting a case study of one Nordea call center ..." @default.
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- W2130849975 date "2008-01-01" @default.
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- W2130849975 title "The Link between Internal Marketing and Customer Relationship Management : A Case Study of one Nordea Call Center in Sweden" @default.
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