Matches in SemOpenAlex for { <https://semopenalex.org/work/W2131136427> ?p ?o ?g. }
Showing items 1 to 95 of
95
with 100 items per page.
- W2131136427 endingPage "164" @default.
- W2131136427 startingPage "155" @default.
- W2131136427 abstract "Customer service support is an important operation for most multinational manufacturing companies. With the advancement of internet technologies, customer services nowadays are supported through web-based systems. More recently, rapid development of the semantic web and semantic web services has prompted us to develop a semantic help-desk for supporting customer services over the semantic web environment, which is presented in this paper. In particular, a fuzzy formal concept analysis (FCA)-based approach is developed for automatic generation of fuzzy machine service ontology that can deal with uncertain information. The proposed automatic fuzzy ontology generation technique consists of the following steps: fuzzy formal concept analysis, fuzzy conceptual clustering, and ontology generation. As such, the supporting machine services provided by the proposed system will potentially improve customer satisfaction in terms of reducing machine down time and increasing productivity. In this paper, an experiment has also been conducted for performance evaluation. The experimental result shows that the proposed approach has attained good performance in terms of both accuracy and efficiency when the queries are associated with appropriate membership values, and a suitable confident threshold is set." @default.
- W2131136427 created "2016-06-24" @default.
- W2131136427 creator A5005401414 @default.
- W2131136427 creator A5026059624 @default.
- W2131136427 creator A5056767671 @default.
- W2131136427 date "2006-08-01" @default.
- W2131136427 modified "2023-10-16" @default.
- W2131136427 title "Automatic Fuzzy Ontology Generation for Semantic Help-Desk Support" @default.
- W2131136427 cites W1574684821 @default.
- W2131136427 cites W179611734 @default.
- W2131136427 cites W1982886981 @default.
- W2131136427 cites W1992880122 @default.
- W2131136427 cites W2035538159 @default.
- W2131136427 cites W2076980418 @default.
- W2131136427 cites W2080984509 @default.
- W2131136427 cites W2133641722 @default.
- W2131136427 cites W2134332934 @default.
- W2131136427 cites W2148572968 @default.
- W2131136427 cites W2150724485 @default.
- W2131136427 cites W2164773713 @default.
- W2131136427 cites W4234536190 @default.
- W2131136427 cites W4239696231 @default.
- W2131136427 cites W4255318870 @default.
- W2131136427 cites W4293690910 @default.
- W2131136427 doi "https://doi.org/10.1109/tii.2006.873363" @default.
- W2131136427 hasPublicationYear "2006" @default.
- W2131136427 type Work @default.
- W2131136427 sameAs 2131136427 @default.
- W2131136427 citedByCount "60" @default.
- W2131136427 countsByYear W21311364272012 @default.
- W2131136427 countsByYear W21311364272013 @default.
- W2131136427 countsByYear W21311364272015 @default.
- W2131136427 countsByYear W21311364272016 @default.
- W2131136427 countsByYear W21311364272017 @default.
- W2131136427 countsByYear W21311364272019 @default.
- W2131136427 countsByYear W21311364272020 @default.
- W2131136427 countsByYear W21311364272021 @default.
- W2131136427 countsByYear W21311364272022 @default.
- W2131136427 crossrefType "journal-article" @default.
- W2131136427 hasAuthorship W2131136427A5005401414 @default.
- W2131136427 hasAuthorship W2131136427A5026059624 @default.
- W2131136427 hasAuthorship W2131136427A5056767671 @default.
- W2131136427 hasConcept C111472728 @default.
- W2131136427 hasConcept C11413529 @default.
- W2131136427 hasConcept C124101348 @default.
- W2131136427 hasConcept C136764020 @default.
- W2131136427 hasConcept C138885662 @default.
- W2131136427 hasConcept C154945302 @default.
- W2131136427 hasConcept C2129575 @default.
- W2131136427 hasConcept C23123220 @default.
- W2131136427 hasConcept C25810664 @default.
- W2131136427 hasConcept C35578498 @default.
- W2131136427 hasConcept C41008148 @default.
- W2131136427 hasConcept C42011625 @default.
- W2131136427 hasConcept C50382505 @default.
- W2131136427 hasConcept C534406577 @default.
- W2131136427 hasConcept C58166 @default.
- W2131136427 hasConcept C76363472 @default.
- W2131136427 hasConceptScore W2131136427C111472728 @default.
- W2131136427 hasConceptScore W2131136427C11413529 @default.
- W2131136427 hasConceptScore W2131136427C124101348 @default.
- W2131136427 hasConceptScore W2131136427C136764020 @default.
- W2131136427 hasConceptScore W2131136427C138885662 @default.
- W2131136427 hasConceptScore W2131136427C154945302 @default.
- W2131136427 hasConceptScore W2131136427C2129575 @default.
- W2131136427 hasConceptScore W2131136427C23123220 @default.
- W2131136427 hasConceptScore W2131136427C25810664 @default.
- W2131136427 hasConceptScore W2131136427C35578498 @default.
- W2131136427 hasConceptScore W2131136427C41008148 @default.
- W2131136427 hasConceptScore W2131136427C42011625 @default.
- W2131136427 hasConceptScore W2131136427C50382505 @default.
- W2131136427 hasConceptScore W2131136427C534406577 @default.
- W2131136427 hasConceptScore W2131136427C58166 @default.
- W2131136427 hasConceptScore W2131136427C76363472 @default.
- W2131136427 hasIssue "3" @default.
- W2131136427 hasLocation W21311364271 @default.
- W2131136427 hasOpenAccess W2131136427 @default.
- W2131136427 hasPrimaryLocation W21311364271 @default.
- W2131136427 hasRelatedWork W13789069 @default.
- W2131136427 hasRelatedWork W1715816250 @default.
- W2131136427 hasRelatedWork W1971904707 @default.
- W2131136427 hasRelatedWork W2141239967 @default.
- W2131136427 hasRelatedWork W2187584436 @default.
- W2131136427 hasRelatedWork W2363688913 @default.
- W2131136427 hasRelatedWork W2393349718 @default.
- W2131136427 hasRelatedWork W2403546695 @default.
- W2131136427 hasRelatedWork W2406929109 @default.
- W2131136427 hasRelatedWork W2499925685 @default.
- W2131136427 hasVolume "2" @default.
- W2131136427 isParatext "false" @default.
- W2131136427 isRetracted "false" @default.
- W2131136427 magId "2131136427" @default.
- W2131136427 workType "article" @default.