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- W2133339195 abstract "Developers typically rely on the information submitted by end-users to resolve bugs. We conducted a survey on information needs and commonly faced problems with bug reporting among several hundred developers and users of the APACHE, ECLIPSE and MOZILLA projects. In this paper, we present the results of a card sort on the 175 comments sent back to us by the responders of the survey. The card sort revealed several hurdles involved in reporting and resolving bugs, which we present in a collection of recommendations for the design of new bug tracking systems. Such systems could provide contextual assistance, reminders to add information, and most important, assistance to collect and report crucial information to developers." @default.
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- W2133339195 date "2008-09-01" @default.
- W2133339195 modified "2023-09-27" @default.
- W2133339195 title "Towards the next generation of bug tracking systems" @default.
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- W2133339195 doi "https://doi.org/10.1109/vlhcc.2008.4639063" @default.
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