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- W2135633983 abstract "This paper contributes to current debates about gender, work and skill in the service economy, focusing specifically on the case of women's employment in telephone call centres. The paper asks whether call centre employers are capitalising on women's feminine social skills, and examines the degree to which these skills are being developed, acknowledged and recognised." @default.
- W2135633983 created "2016-06-24" @default.
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- W2135633983 date "2002-12-03" @default.
- W2135633983 modified "2023-09-28" @default.
- W2135633983 title "Women, Social Skill and Interactive Service Work in Telephone Call Centres" @default.
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