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Matches in SemOpenAlex for { <https://semopenalex.org/work/W2136624014> ?p ?o ?g. }

• W2136624014 abstract "Once a retail sector understands the reasons driving customers to join a line in front of the door, that company might adopt marketing strategies targeting waiting customers. Restated, the reasons causing a customer to wait for a service are important. This investigation developed a questionnaire for surveying customer wait experiences. The reasons of customer behaviors associated with waiting were identified from the questionnaire survey based on three dimensions: perceived waiting time, psychology, and service quality. Finally, this study identified ten factors affecting customer willingness to join a queue in front of a retail store based on the analytical results." @default.
• W2136624014 created "2016-06-24" @default.
• W2136624014 creator A5050503656 @default.
• W2136624014 date "2013-01-01" @default.
• W2136624014 modified "2023-09-26" @default.
• W2136624014 title "Customers Waiting in Front of a Retail Store" @default.
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• W2136624014 doi "https://doi.org/10.1109/hicss.2013.160" @default.
• W2136624014 hasPublicationYear "2013" @default.
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