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- W2144688929 abstract "This paper presents empirical research within eight strategic business units (SBUs) from six serviceorganisations investigating the relationship between investment, strategic fit and businessperformance. The research found six significant relationships within the investment-fit-performancetriangle. ‘Process investment’ seems to have the most significant impact on strategic fit and businessperformance of all the variables studied. ‘Environmental initiatives investment’ has a less significantimpact on fit and performance, both investment in ‘people’ and ‘service/product development’ onlyhave a limited impact on fit and no impact on performance." @default.
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- W2144688929 date "2013-05-03" @default.
- W2144688929 modified "2023-09-27" @default.
- W2144688929 title "The investment-fit-performance triangle: the relationships between investment, strategic fit and performance in service organisations" @default.
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