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- W2144900888 abstract "Purpose The purpose of this paper is to present a conceptual framework – the FM Value Map – to understand and explain the different ways in which FM can add value to a core business, and possibly to the surroundings. Design/methodology/approach The value map has been developed based on inductive reasoning from an analysis of a large number of cases in an explorative empirical study of FM best practice in the Nordic countries of Europe. It has been tested and modified from discussions with practitioners in a Nordic FM project group and aligned with the current European standardisation of taxonomy for FM. Findings The FM Value Map was successfully tested in a number of case studies from companies in the five Nordic countries. Research limitations/implications The present version of the FM Value Map is not seen as a final model, but as a result of an initial development. The model should be tested and validated further and also refined. Practical implications The FM Value Map can be used in general to provide a better understanding of the value and contributions of FM, for instance by FM organisations in the dialogue with their customers. Originality/value The FM Value Map is a unique conceptual framework, and a comparison with other models shows that it provides the most holistic framework by including the impacts on the surroundings and all relevant stakeholders." @default.
- W2144900888 created "2016-06-24" @default.
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- W2144900888 date "2010-03-02" @default.
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- W2144900888 title "The Facilities Management Value Map: a conceptual framework" @default.
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- W2144900888 doi "https://doi.org/10.1108/02632771011023131" @default.
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