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• W2146271646 abstract "The purpose of this research was to measure users' satisfaction with computer support in the higher education environment. The data for this study were gathered over a 5-week period using an online survey. Subjects (N=180) were members of a college at a major Texas university, which included both faculty and staff. SERVQUAL was the instrument used in this study. Two-ways statistical ANOVA analyses were conducted and revealed three statistically significant differences for Gender, Classification, and Comfort Level." @default.
• W2146271646 created "2016-06-24" @default.
• W2146271646 creator A5087395520 @default.
• W2146271646 date "2011-01-01" @default.
• W2146271646 modified "2023-09-27" @default.
• W2146271646 title "Using SERVQUAL to measure users' satisfaction of computer support in higher educational environments." @default.
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• W2146271646 hasPublicationYear "2011" @default.
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