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- W2147882912 abstract "Our lives, both professional and personal, are filled with expectations. These expectations guide us to do the right thing, reach for goals, and manage complexity. Some of our expectations are good and some are not so good. We often refer to that dichotomy as “the good news and the bad news.” While we would all agree that we get a fair share of both, in health care management we spend considerable time worrying about making the mark and managing the expectations of so many people to whom we are accountable." @default.
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- W2147882912 date "2006-04-01" @default.
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- W2147882912 title "Setting expectations: The clearer the better" @default.
- W2147882912 doi "https://doi.org/10.1016/j.mnl.2006.01.010" @default.
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