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- W2150410150 abstract "This paper identifies the limitations of traditional usability metrics and presents a process to increase their meaning by adapting Six Sigma methods. We define how common usability metrics can be evaluated in terms of a standardized defective rate or quality level and explore the benefits of this data transformation." @default.
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- W2150410150 title "Making Sense of Usability Metrics: Usability and Six Sigma" @default.
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