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- W2150982114 abstract "The primary aim of this study is to identify the factors that affect enterprise resource planning (ERP) outcomes. Seven main factors were investigated: managerial aspects, technical environments, sociopolitical environments, multidimensional competence, person-job fit, person-organization fit, and job performance. Graduated students from a major university in the New York City area were trained on the use of SAP’s International Demonstration and Educational Systems (IDES) and were used as subjects in the study. They were given interdisciplinary cases and were asked to make decisions on the cases. Their experiences with ERP were analyzed using the Analytic Network Process (ANP) to identify the order of importance of the seven factors that were identified. The empirical results collected from these students’ experiences show that ‘person-organization fit’ is the most significant factor, followed by the ‘multidimensional competence’ criterion. Based on this result, a Quality Function Deployment (QFD) model is developed to focus on the top four significant factors. The application of ANP and QFD as a joint analysis tool is a highly effective way of allocating resources and raising awareness to problems at hand." @default.
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- W2150982114 date "2010-01-01" @default.
- W2150982114 modified "2023-09-27" @default.
- W2150982114 title "Business Process Automation and Managerial Accounting: An SAP Plug and Play Module (FINAL REPORT)" @default.
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