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- W2152023265 abstract "We develop methods for calculating profit-maximizing and socially optimal rates of partial refunds on customers' no-shows and cancellations. We demonstrate how partial refunds can be used to screen consumers according to their different probabilities of cancellation and no-shows. Finally, we show that the socially-optimal rate of partial refund exceeds the equilibrium rate of partial refund." @default.
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- W2152023265 date "2004-01-20" @default.
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- W2152023265 title "Advance booking, cancellations, and partial refunds" @default.
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