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- W2155649241 abstract "In 2003, the Department of Health (DH) commissioned a literature review to identify effective factors for achieving successful change and improved performance in ‘failing’ local authorities. Drawn from a range of public and private sector sources, the review examines the nature of failure, the characteristics of success, the complexities of moving from one to the other and some common themes for improving organisations in crisis. This paper describes, briefly, some of the key messages from that literature, focussing on organisational ‘turnaround’ in poorly performing organisations. It explores some of the latest thinking about tackling poor performance; concludes that innovation may be the most effective way to achieve sustainable change and considers how an approach called Appreciative Inquiry might be used in social services and council settings. Appreciative Inquiry (AI) has developed from various schools of thought, including social construction, action research and strengths based approaches to organisational development. The number of people working in this way in the public and private sectors is growing, facilitated by an open approach to sharing ideas and developments, skills training and opportunities to practice the method in different applications. There is no single way to run an Appreciative Inquiry, as long as what is done follows its basic principles. For those interested in finding out more about the approach, there is easy access to the resources through the websites listed in the references." @default.
- W2155649241 created "2016-06-24" @default.
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- W2155649241 date "2004-01-01" @default.
- W2155649241 modified "2023-09-24" @default.
- W2155649241 title "Waving, or Drowning? Tackling Performance in Local Authority Social Services" @default.
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