Matches in SemOpenAlex for { <https://semopenalex.org/work/W2158045482> ?p ?o ?g. }
Showing items 1 to 61 of
61
with 100 items per page.
- W2158045482 endingPage "29" @default.
- W2158045482 startingPage "24" @default.
- W2158045482 abstract "The productivity, organization, and customer relations of the Engineering Services Division of the Utilities Department of the city of Sacramento, California, were assessed through the use of benchmarking techniques, staff and customer surveys, and interviews. The Engineering Services Division provides planning and engineering services for the city’s water, wastewater, and drainage systems, as well as development review. Recommendations were jointly developed and implemented, resulting in organizational and procedural changes. These changes focused on the top-priority areas for improvement identified in the study. A follow-up study was made to determine the effect of the changes over a five-year period. It was found that improved customer and staff perceptions of the services were directly related to the changes implemented as a result of the earlier study." @default.
- W2158045482 created "2016-06-24" @default.
- W2158045482 creator A5012793622 @default.
- W2158045482 creator A5015765867 @default.
- W2158045482 creator A5020397105 @default.
- W2158045482 date "2003-01-01" @default.
- W2158045482 modified "2023-10-18" @default.
- W2158045482 title "Improving the Effectiveness of the Engineering and Planning Functions of a Major Utility" @default.
- W2158045482 doi "https://doi.org/10.1061/(asce)1532-6748(2003)3:1(24)" @default.
- W2158045482 hasPublicationYear "2003" @default.
- W2158045482 type Work @default.
- W2158045482 sameAs 2158045482 @default.
- W2158045482 citedByCount "1" @default.
- W2158045482 crossrefType "journal-article" @default.
- W2158045482 hasAuthorship W2158045482A5012793622 @default.
- W2158045482 hasAuthorship W2158045482A5015765867 @default.
- W2158045482 hasAuthorship W2158045482A5020397105 @default.
- W2158045482 hasBestOaLocation W21580454821 @default.
- W2158045482 hasConcept C110354214 @default.
- W2158045482 hasConcept C127413603 @default.
- W2158045482 hasConcept C139719470 @default.
- W2158045482 hasConcept C144133560 @default.
- W2158045482 hasConcept C162324750 @default.
- W2158045482 hasConcept C162853370 @default.
- W2158045482 hasConcept C191511416 @default.
- W2158045482 hasConcept C195094911 @default.
- W2158045482 hasConcept C204983608 @default.
- W2158045482 hasConcept C21547014 @default.
- W2158045482 hasConcept C86251818 @default.
- W2158045482 hasConceptScore W2158045482C110354214 @default.
- W2158045482 hasConceptScore W2158045482C127413603 @default.
- W2158045482 hasConceptScore W2158045482C139719470 @default.
- W2158045482 hasConceptScore W2158045482C144133560 @default.
- W2158045482 hasConceptScore W2158045482C162324750 @default.
- W2158045482 hasConceptScore W2158045482C162853370 @default.
- W2158045482 hasConceptScore W2158045482C191511416 @default.
- W2158045482 hasConceptScore W2158045482C195094911 @default.
- W2158045482 hasConceptScore W2158045482C204983608 @default.
- W2158045482 hasConceptScore W2158045482C21547014 @default.
- W2158045482 hasConceptScore W2158045482C86251818 @default.
- W2158045482 hasIssue "1" @default.
- W2158045482 hasLocation W21580454821 @default.
- W2158045482 hasOpenAccess W2158045482 @default.
- W2158045482 hasPrimaryLocation W21580454821 @default.
- W2158045482 hasRelatedWork W2000605448 @default.
- W2158045482 hasRelatedWork W2056575124 @default.
- W2158045482 hasRelatedWork W2062012617 @default.
- W2158045482 hasRelatedWork W2080555102 @default.
- W2158045482 hasRelatedWork W2144471869 @default.
- W2158045482 hasRelatedWork W2317895049 @default.
- W2158045482 hasRelatedWork W2463636813 @default.
- W2158045482 hasRelatedWork W2894894142 @default.
- W2158045482 hasRelatedWork W38773389 @default.
- W2158045482 hasRelatedWork W2513821958 @default.
- W2158045482 hasVolume "3" @default.
- W2158045482 isParatext "false" @default.
- W2158045482 isRetracted "false" @default.
- W2158045482 magId "2158045482" @default.
- W2158045482 workType "article" @default.