FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2159590680> ?p ?o ?g. }

• W2159590680 endingPage "2143" @default.
• W2159590680 startingPage "2129" @default.
• W2159590680 abstract "It is broadly expected that customer satisfaction (CS) influences customer revenues (CR), but there is little evidence for the corresponding hypothesis. If CS influences CR, there must be a relation between CS at time t = 0 and CR at time t > 0. We developed a statistical model representing this relation, which we tested in a longitudinal study using person-level data (N = 1682) from a Dutch retail bank. We found that CS had a positive effect on CR with 1-year and 2-year time lags. These results support the hypothesis that CS influences CR." @default.
• W2159590680 created "2016-06-24" @default.
• W2159590680 creator A5047720335 @default.
• W2159590680 creator A5061110426 @default.
• W2159590680 creator A5070967020 @default.
• W2159590680 date "2012-10-01" @default.
• W2159590680 modified "2023-09-28" @default.
• W2159590680 title "An empirical study into the influence of customer satisfaction on customer revenues" @default.
• W2159590680 cites W1964218847 @default.
• W2159590680 cites W1965574139 @default.
• W2159590680 cites W1970341008 @default.
• W2159590680 cites W1982115278 @default.
• W2159590680 cites W1985771617 @default.
• W2159590680 cites W1993343009 @default.
• W2159590680 cites W1997223225 @default.
• W2159590680 cites W2001627638 @default.
• W2159590680 cites W2001916972 @default.
• W2159590680 cites W2015254738 @default.
• W2159590680 cites W2025926893 @default.
• W2159590680 cites W2028829385 @default.
• W2159590680 cites W2044327221 @default.
• W2159590680 cites W2044376291 @default.
• W2159590680 cites W2078268767 @default.
• W2159590680 cites W2083899888 @default.
• W2159590680 cites W2101364001 @default.
• W2159590680 cites W2102239289 @default.
• W2159590680 cites W2106945712 @default.
• W2159590680 cites W2109174512 @default.
• W2159590680 cites W2109807800 @default.
• W2159590680 cites W2115278118 @default.
• W2159590680 cites W2154597923 @default.
• W2159590680 cites W2155963213 @default.
• W2159590680 cites W2170081377 @default.
• W2159590680 cites W3121411908 @default.
• W2159590680 cites W3125128011 @default.
• W2159590680 cites W3125863232 @default.
• W2159590680 cites W4235473894 @default.
• W2159590680 doi "https://doi.org/10.1080/02642069.2011.574279" @default.
• W2159590680 hasPublicationYear "2012" @default.
• W2159590680 type Work @default.
• W2159590680 sameAs 2159590680 @default.
• W2159590680 citedByCount "15" @default.
• W2159590680 countsByYear W21595906802013 @default.
• W2159590680 countsByYear W21595906802015 @default.
• W2159590680 countsByYear W21595906802017 @default.
• W2159590680 countsByYear W21595906802018 @default.
• W2159590680 countsByYear W21595906802019 @default.
• W2159590680 countsByYear W21595906802020 @default.
• W2159590680 countsByYear W21595906802021 @default.
• W2159590680 countsByYear W21595906802022 @default.
• W2159590680 crossrefType "journal-article" @default.
• W2159590680 hasAuthorship W2159590680A5047720335 @default.
• W2159590680 hasAuthorship W2159590680A5061110426 @default.
• W2159590680 hasAuthorship W2159590680A5070967020 @default.
• W2159590680 hasConcept C101276457 @default.
• W2159590680 hasConcept C10138342 @default.
• W2159590680 hasConcept C105795698 @default.
• W2159590680 hasConcept C120936955 @default.
• W2159590680 hasConcept C140781008 @default.
• W2159590680 hasConcept C144133560 @default.
• W2159590680 hasConcept C162853370 @default.
• W2159590680 hasConcept C191511416 @default.
• W2159590680 hasConcept C195487862 @default.
• W2159590680 hasConcept C2780378061 @default.
• W2159590680 hasConcept C31367271 @default.
• W2159590680 hasConcept C33923547 @default.
• W2159590680 hasConcept C53100981 @default.
• W2159590680 hasConcept C77197577 @default.
• W2159590680 hasConceptScore W2159590680C101276457 @default.
• W2159590680 hasConceptScore W2159590680C10138342 @default.
• W2159590680 hasConceptScore W2159590680C105795698 @default.
• W2159590680 hasConceptScore W2159590680C120936955 @default.
• W2159590680 hasConceptScore W2159590680C140781008 @default.
• W2159590680 hasConceptScore W2159590680C144133560 @default.
• W2159590680 hasConceptScore W2159590680C162853370 @default.
• W2159590680 hasConceptScore W2159590680C191511416 @default.
• W2159590680 hasConceptScore W2159590680C195487862 @default.
• W2159590680 hasConceptScore W2159590680C2780378061 @default.
• W2159590680 hasConceptScore W2159590680C31367271 @default.
• W2159590680 hasConceptScore W2159590680C33923547 @default.
• W2159590680 hasConceptScore W2159590680C53100981 @default.
• W2159590680 hasConceptScore W2159590680C77197577 @default.
• W2159590680 hasIssue "13" @default.
• W2159590680 hasLocation W21595906801 @default.
• W2159590680 hasOpenAccess W2159590680 @default.
• W2159590680 hasPrimaryLocation W21595906801 @default.
• W2159590680 hasRelatedWork W2026237340 @default.
• W2159590680 hasRelatedWork W2163885464 @default.
• W2159590680 hasRelatedWork W2185861282 @default.
• W2159590680 hasRelatedWork W2260136075 @default.
• W2159590680 hasRelatedWork W2408876202 @default.
• W2159590680 hasRelatedWork W2486771090 @default.
• W2159590680 hasRelatedWork W2777355542 @default.
• W2159590680 hasRelatedWork W3126982889 @default.
• W2159590680 hasRelatedWork W4225137830 @default.
• W2159590680 hasRelatedWork W2745565103 @default.
• W2159590680 hasVolume "32" @default.
• W2159590680 isParatext "false" @default.

• next