Matches in SemOpenAlex for { <https://semopenalex.org/work/W2166063539> ?p ?o ?g. }
Showing items 1 to 79 of
79
with 100 items per page.
- W2166063539 abstract "House of quality (HOQ) is a useful tool for quality improvement. This paper, based on analysis of recent improvements of researches on HOQ, reveals limitations of current models in applications. On the view of customer focus and value maximization, it constructs a new model of HOQ namely Economic House of Quality, EHOQ, which has three dimensions: service characteristics, customer concerns and economic concerns, to balance the quality improvement with economic gain in service industry. The paper uses structure equation to present relevant matrix of the EHOQ in order to avoid over-depending on experts' experience and wasting in survey information. The EHOQ adds an economic edge into the traditional flat model of HOQ to meet the need of corporate concern on economic value for quality improvement. Finally, this paper presents the full HOQ modeling process and proves its feasibility by a practical case study" @default.
- W2166063539 created "2016-06-24" @default.
- W2166063539 creator A5069596466 @default.
- W2166063539 creator A5088795841 @default.
- W2166063539 date "2011-09-01" @default.
- W2166063539 modified "2023-09-25" @default.
- W2166063539 title "An improvement of service HOQ based on Economic perspective" @default.
- W2166063539 cites W2020816218 @default.
- W2166063539 cites W2361639032 @default.
- W2166063539 cites W3127288917 @default.
- W2166063539 doi "https://doi.org/10.1109/gsis.2011.6044139" @default.
- W2166063539 hasPublicationYear "2011" @default.
- W2166063539 type Work @default.
- W2166063539 sameAs 2166063539 @default.
- W2166063539 citedByCount "0" @default.
- W2166063539 crossrefType "proceedings-article" @default.
- W2166063539 hasAuthorship W2166063539A5069596466 @default.
- W2166063539 hasAuthorship W2166063539A5088795841 @default.
- W2166063539 hasConcept C101276457 @default.
- W2166063539 hasConcept C111472728 @default.
- W2166063539 hasConcept C112930515 @default.
- W2166063539 hasConcept C138885662 @default.
- W2166063539 hasConcept C140781008 @default.
- W2166063539 hasConcept C144133560 @default.
- W2166063539 hasConcept C162324750 @default.
- W2166063539 hasConcept C162853370 @default.
- W2166063539 hasConcept C175444787 @default.
- W2166063539 hasConcept C19351080 @default.
- W2166063539 hasConcept C195094911 @default.
- W2166063539 hasConcept C2776330181 @default.
- W2166063539 hasConcept C2779530757 @default.
- W2166063539 hasConcept C2780378061 @default.
- W2166063539 hasConcept C41008148 @default.
- W2166063539 hasConcept C76471051 @default.
- W2166063539 hasConcept C86992474 @default.
- W2166063539 hasConceptScore W2166063539C101276457 @default.
- W2166063539 hasConceptScore W2166063539C111472728 @default.
- W2166063539 hasConceptScore W2166063539C112930515 @default.
- W2166063539 hasConceptScore W2166063539C138885662 @default.
- W2166063539 hasConceptScore W2166063539C140781008 @default.
- W2166063539 hasConceptScore W2166063539C144133560 @default.
- W2166063539 hasConceptScore W2166063539C162324750 @default.
- W2166063539 hasConceptScore W2166063539C162853370 @default.
- W2166063539 hasConceptScore W2166063539C175444787 @default.
- W2166063539 hasConceptScore W2166063539C19351080 @default.
- W2166063539 hasConceptScore W2166063539C195094911 @default.
- W2166063539 hasConceptScore W2166063539C2776330181 @default.
- W2166063539 hasConceptScore W2166063539C2779530757 @default.
- W2166063539 hasConceptScore W2166063539C2780378061 @default.
- W2166063539 hasConceptScore W2166063539C41008148 @default.
- W2166063539 hasConceptScore W2166063539C76471051 @default.
- W2166063539 hasConceptScore W2166063539C86992474 @default.
- W2166063539 hasLocation W21660635391 @default.
- W2166063539 hasOpenAccess W2166063539 @default.
- W2166063539 hasPrimaryLocation W21660635391 @default.
- W2166063539 hasRelatedWork W1972923717 @default.
- W2166063539 hasRelatedWork W1993107923 @default.
- W2166063539 hasRelatedWork W1994322733 @default.
- W2166063539 hasRelatedWork W2012793704 @default.
- W2166063539 hasRelatedWork W2014984059 @default.
- W2166063539 hasRelatedWork W2027063496 @default.
- W2166063539 hasRelatedWork W2029226325 @default.
- W2166063539 hasRelatedWork W2061315493 @default.
- W2166063539 hasRelatedWork W2062232503 @default.
- W2166063539 hasRelatedWork W2064237264 @default.
- W2166063539 hasRelatedWork W2160867633 @default.
- W2166063539 hasRelatedWork W2355409041 @default.
- W2166063539 hasRelatedWork W2376584525 @default.
- W2166063539 hasRelatedWork W2376741875 @default.
- W2166063539 hasRelatedWork W2378134676 @default.
- W2166063539 hasRelatedWork W2422141511 @default.
- W2166063539 hasRelatedWork W2440505789 @default.
- W2166063539 hasRelatedWork W3011843858 @default.
- W2166063539 hasRelatedWork W3117986323 @default.
- W2166063539 hasRelatedWork W851342340 @default.
- W2166063539 isParatext "false" @default.
- W2166063539 isRetracted "false" @default.
- W2166063539 magId "2166063539" @default.
- W2166063539 workType "article" @default.