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- W2169373375 abstract "Workplace incivility — that is, negative relational dimensions of employment with consequences for worker integrity and dignity — affects millions every year. In this article, the ‘organizational misbehaviour’ and ‘workplace chaos’ literatures offer building blocks for a conception wherein workplace incivility is viewed as emanating from the joint and sometimes interconnected influence of organizational processes and status-based social closure. The resulting multi-method analyses draw on coded information on incivility, organizational context, and relational and status dynamics from a large population of organizational ethnographies (N=204). Analyses reveal that all forms of incivility except sexual harassment are rooted in organizational chaos. Qualitative re-immersion into these ethnographic accounts provides further insights into how conflicts endemic to paid employment and broader social closure projects surrounding class, race, and gender play a role as well, albeit often in distinct ways." @default.
- W2169373375 created "2016-06-24" @default.
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- W2169373375 date "2009-12-01" @default.
- W2169373375 modified "2023-10-01" @default.
- W2169373375 title "Workplace incivilities: the role of interest conflicts, social closure and organizational chaos" @default.
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- W2169373375 doi "https://doi.org/10.1177/0950017009344875" @default.
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