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- W2173988981 abstract "For healthcare organizations, the rewards of assessing patient, employee, and physician satisfaction can include not only increased utilization and reduced employee turnover, but also: *An enhanced reputation in the community; *Increased patient loyalty; *Reduced malpractice claims; *Greater efficiency." @default.
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- W2173988981 title "Looking to improve financial results? Start by listening to patients." @default.
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