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- W2174203414 abstract "In September of 2006, the director of the Writing Center at UMBC (University of Maryland–Baltimore County), Mary Hickernell, asked me to research the practice of online peer tutoring. Specifically, Professor Hickernell wanted to know how other schools were approaching the idea of online tutoring in writing and what would be involved in the incorporation of such a program at UMBC. My initial research focused on the “spaces” involved in online tutoring—chat rooms, message boards, emails, and other such environments—as well as the types of methods and tutor training necessary to begin an online tutoring program. Based on my initial research, it became clear to me that developing and implementing an online tutoring program was not something one could jump into headfirst, particularly with the few affordances and great number of limitations faced by UMBC’sWriting Center. Specifically, there would be very little, if any, funding available for such a program, so any efforts toward making online tutoring available to students would have to make use of resources already available to us. To that end, I developed an online environment using Blackboard, and I prepared materials and plans to aid in the training of tutors in online tutoring. Our initial efforts in online tutoring were to serve as an exploratory pilot; we wanted to see what could work for us, what wouldn’t, and, overall, whether offering online tutoring services would be both feasible for the center and beneficial to the UMBC community. Through the pilot program, offered only to a limited number of classes in multiple disciplines, the importance of two realities became very clear: the perspectives of professors whose students would use online tutoring services would be integral to how online services should be offered, and any online tutoring efforts should be considered a counterpart to, as opposed to a replacement or substitution for, our traditional f2f tutoring practices. My personal experience with one student in particular, whom I will call Lana, serves to illustrate many of the conclusions I came to about how online tutoring differs from f2f practice, highlighting the affordances and limitations of each, as well as how the two approaches can be used together in order to enhance the tutoring services we offer to students." @default.
- W2174203414 created "2016-06-24" @default.
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- W2174203414 date "2008-01-01" @default.
- W2174203414 modified "2023-09-22" @default.
- W2174203414 title "The Expanding Center: Creating an Online Presence for the UMBC Writing Center" @default.
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