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- W2182188206 abstract "The development of services within industrialized countries results in an increasing number of studies by economists and management science researchers. These researchers describe the service relationship as a co-production of the service and as an exchange of knowledge but do not specify how these processes occur. We studied advisory relationship in the agricultural sector in order to analyze such processes. We tape-recorded interactions between farmers and advisors and collected documents written by the advisors before or after the interactions. According to a first analysis of these data, we propose to consider that the advisor conducts a cooperative solving problem process and also plays a mediating role between the farmer and the farmer's objects of work. This mediating role includes the management of the relationship, a change in the structure of farmers' knowledge on the domain and the introduction of methods that change the representation the farmer has about the object of his (her) work." @default.
- W2182188206 created "2016-06-24" @default.
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- W2182188206 date "1999-10-27" @default.
- W2182188206 modified "2023-09-26" @default.
- W2182188206 title "Providing advice to farmers : a cooperative problem solving activity ?" @default.
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