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• W2183037064 abstract "The value of environmental decision and information support tools (DISTs) and technologies is located in the impacts that the use of such technologies have on the behaviour of individuals and organisations, and consequently on our collective ability to negotiate the difficult interfaces between human social and economic activity, and environmental impact. There are significant, but as yet insufficiently exploited opportunities for improving the value of these tools and technologies through the use of assessment and evaluation practices. Iterative and evolutionary tool development processes offer the opportunity to deliberately incorporate user assessment information into design. Doing so can improve adoption and use impacts through better tailoring of tool functionality, output and interfaces to user needs. Managing such processes successfully is demanding and we do not possess sufficient, generalised or published practical understanding of what works and what does not in terms of user interaction. However, there is an emerging understanding of how environmental DIST teams should be structured and a wide body of knowledge yet to be imported from the software, product and interaction design communities, so the future is promising. The evaluation of the impact of using environmental DISTs is more problematic and less well understood, both methodologically and empirically. Our conceptual frameworks for characterising use and identifying where impacts arising from tool use might lie are nascent and require refinement, both to reflect the variety of developmental routes and eventual end-use destinations for those tools, and the complicated chain of influences amongst which the use of DISTs is only one on decision processes, be they individual or organisational in scale and character. Further, our empirical understanding of the range of impact types which might occur at either individual or organisational scales across different stages of the life cycle of an environmental DIST is in need of development both conceptually and in measurement terms. This paper presents a critical discussion of our conceptual and empirical understanding of how to use evaluation and assessment practices to improve the value of environmental decision and information support tools. Matthews et al. (2011) 1 framework for understanding the life cycle of DISTs from to basic science to use within wider societal governance and media processes is used as the basis for identifying points where additional evaluation and assessment might offer benefits. Difficulties in evaluating the ultimate outcomes of using DISTs are subject to critique, and the current lack of an accepted framework for conceptualising organisations and the kinds of impacts that DISTs might have within them discussed. What we know about how to conduct evaluation and assessment at each point is briefly reviewed alongside what we know empirically about tool impacts. The paper ends with some recommendations regarding both the framing and measurement of impact across the DIST lifecycle from adoption to outcome." @default.
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• W2183037064 date "2011-12-12" @default.
• W2183037064 modified "2023-09-30" @default.
• W2183037064 title "Evaluation of environmental decision and information support tools: from adoption to outcome" @default.
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• W2183037064 doi "https://doi.org/10.36334/modsim.2011.keynote.mcintosh" @default.
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