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- W2184501360 abstract "During the late 1980s and the early 1990s, the nature of banking industry was changed. This was the result of a combination of changes on competitive environment. Therefore, bank employees have to maintain the excellent performance standards and this will cause the tension or pressure effect to the employees, thus this study aims to investigate the relationship between role stress and job satisfaction among bank employees in Kota Kinabalu, Sabah. This study will also attempt to investigate the mediating role of demographic factors (i.e; gender and position level). A total of 163 respondents were surveyed through questionnaire approach. Data from 163 respondents, representing a 79.5 percents of response rate, were analysed. The role stress (independent variable) was tested with multiple regression on the job satisfaction (dependent variable). Meanwhile, the moderating effects of gender and position level were examined using hierarchical regression analysis. Findings showed that there is a significant relationship between role stress towards job satisfaction. Besides, finding also showed that gender has moderating effect on role stress towards job satisfaction. However, moderating variable of position level, were not significant moderate in this relationship. Implication of the study and limitations were also discussed." @default.
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- W2184501360 date "2014-01-01" @default.
- W2184501360 modified "2023-09-27" @default.
- W2184501360 title "A Study on Role Stress and Job Satisfaction Among Bank Employees in Kota Kinabalu, Sabah" @default.
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