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- W218539482 abstract "Information and communication technologies (ICTs) have increasingly become crucial to achieving organizational and strategic goals. This has led to an ever increasing expenditure on ICT and an accompanying increasing demand to measure the business value of the IS investment. The need to evaluate investments in ICT projects is further exacerbated by the ‘productivity paradox’ observed in these investments. Despite higher investments in ICT, the resulting business value is not easily visible. One of the most important evaluations of any project is the ex ante evaluation. This is a type of evaluation which informs the go/no go or approval decisions of projects. It is extremely important because it is through this evaluation that beneficial projects are picked and implemented and non beneficial ones dropped. This paper explores the influence that ex ante evaluation has played in the approval for implementation of ICT projects in universities in Kenya. The theoretical framework used for this evaluation focuses on three interrelated constructs that contribute to the success of evaluation, namely; context, content and process. The context of evaluation refers to factors external and internal to the organization that influence evaluation and its management; the evaluation content refers to the subject of evaluation, the criteria used and the criteria measures; and the process of evaluation refers to the way that evaluation is carried out, the time frame and the tools and techniques used. The evaluation was carried out using a total of seven selected case study projects. Three of the ICT projects were from one of the largest public universities while four projects were drawn from two of the most established private universities. Data was collected through interviews with key project stakeholders, review of project documentation and review of relevant information contained on the Internet and institutional websites. The project cases are analyzed using the context, process and content conceptual framework. From the results, the paper concludes that all the universities studied had some form of project approval process. The level of sophistication or rigour in the process and management expectations varied at each institution. In addition, the basic methodology used in all cases was the non-rational (influence) methodology. In this approach influence techniques are used to persuade and obtain commitment and participation from Management (the approving parties) and the beneficiaries/users of the final product/service of the ICT project. Other conclusions are that in situations where there is a high profile and well established ICT function, the ICT experts have a huge role to play in deriving the benefits and influencing approval; that most project benefits were mainly stated in a narrative form and project risks were generally not accounted for; and that external stakeholders have a significant role in influencing approval of ICT projects (the accrediting body in both private universities the Ministry of Education in the case of the public university). The study also concludes that the amount of time taken in the evaluation" @default.
- W218539482 created "2016-06-24" @default.
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- W218539482 date "2009-01-01" @default.
- W218539482 modified "2023-09-23" @default.
- W218539482 title "Ex Ante Evaluation of Information and Communication Technology Projects; Case Studies of Kenyan Universities" @default.
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