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• W2187472893 abstract "A comprehensive literature review on confidential information in a B2C e-commerce internet transaction from three key perspectives of customers, businesses as well government and industry is presented in this paper. The literature review examines how customers perceive their confidential information, how businesses comprehend and provide solutions to protect the confidential information and how the government’s legislation and industry’s self regulation define the confidential information. Significant gaps in identifying confidential information among the three key perspectives are discussed. A framework is proposed for identifying confidential information in a B2C ecommerce Internet transaction by integrating the three key perspectives. The framework could be used by customers and businesses to identify confidential information in a consistent way. This paper is concluded by introducing possible future research issues." @default.
• W2187472893 created "2016-06-24" @default.
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• W2187472893 date "2008-01-01" @default.
• W2187472893 modified "2023-09-25" @default.
• W2187472893 title "A FRAMEWORK FOR IDENTIFYING CONFIDENTIAL INFORMATION IN A B2C E-COMMERCE TRANSACTION" @default.
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