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- W2187924861 abstract "Quality students’ service of higher education, however, has been largely overlooked when the issue of quality service has been considered. This is not surprising. Because normally higher education, primarily, remain focused on teaching and research, with the administration tasks existing as a supporting role. Again, most of research works on quality services have ignored the education sector. Ironically even academicians who will be the immediate beneficiaries even focuses their research works on other sectors of the economy. This is partly so, because academicians in tertiary institutions focus on that area that concerns them the most and where they can easily get fund to finance their work. This has meant, however, that the role of quality student service in tertiary organizational culture has been somehow ignored. But focus on teaching and research alone cannot be the only pre-requisites for success in academia. Quality student service is the focus of the moment in higher education sector everywhere in the world and Ghana cannot be exception, ensuring that institutions maintain a high level of attention to quality issues will not only attract more students but also increase their internally generated fund. The research assesses the provision of quality student service and satisfaction in tertiary institution in Ghana; using Cape Coast Polytechnic as a case study." @default.
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- W2187924861 date "2007-01-01" @default.
- W2187924861 modified "2023-09-23" @default.
- W2187924861 title "ASSESSING THE PROVISION OF QUALITY STUDENTS' SERVICE AND SATISFACTION IN TERTIARY INSTITUTION IN GHANA; Using Cape Coast Polytechnic as Case Study" @default.
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