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• W2212816482 abstract "Return on Character Fred Kiel (Boston, MA: Harvard Business Review Press, 2015) The topic addressed by Return on Character is leadership character and how it affects business results. Does character matter, author Fred Kiel asks? Is it as important as a great business model, strategy, or the state of the economy? If it is important, is it possible to define it, measure it, teach it, or build it? What, in short, is the return on character (ROC)? Kiel started his career as a clinical psychologist and evolved into a global consultant to leaders and organizations that needed help to connect their actions and behavior to their values and principles. His stated long-term goal is to inspire a movement where people demand leadership because it delivers higher value to all stakeholders--and because it's the right thing to do. In pursuit of that goal, he asks readers to consider cases where strong business results have been achieved by leaders with character traits most of us might consider poor or questionable. What, he wants us to think, might they have been able to accomplish with better behavior? Return on Character reports the results of a broad study of leadership character provides an analytical assessment that correlates those behaviors with the leaders' business results, proposes a model based on the data, offers a methodology that readers can use to evaluate the impact of their own behaviors on their businesses, and offers approaches for self-reflection and a strategy for behavior modification. The work clarifies some misconceptions about the immutability of character and suggests that behavior habits can be modified and improved--and that a focus on character can deliver concrete business results. Over the course of eight years, Kiel's research group at global consulting firm KRW International conducted extensive interviews and gathered survey results from CEOs and members of their organizations across a range of industry sectors and enterprise sizes, then matched that qualitative data with financial results. The full data set, interview and survey questions, and background literature are provided in appendices, and a detailed notes section offers deeper insights and clarifications of key points. The data were analyzed in light of definitions and metrics for character-driven behaviors, derived from a wide-ranging survey of literature in neuroscience, psychology, anthropology, and other disciplines. The result is a simple but powerful model capturing the value of character in leadership. The ROC model seems simple--it's constructed on a basic matrix of four universal character principles: integrity, responsibility, forgiveness, and compassion. However, the power--and complexity--of the model lie in the habitual behaviors associated with each principle: Is the truth always told? …" @default.
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• W2212816482 date "2015-11-01" @default.
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