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• W2212961131 abstract "This paper discusses the effect of trust and infor ma- tion concerns on citizens' attitude towards national identity management systems. We introduce the privacy- concerns-trust model, which shows the role of trust in mediat- ing and moderating citizens' attitude towards ident ity man- agement systems. We adopted a qualitative research approach in our analysis of data that was gathered through a series of interviews and a stakeholder workshop in Ghana. Our findings indicate that, beyond the threshold level of trust, societal in- formation concern is low; hence, trust is h igh, thereby encouraging further institutional collaboration and acceptance of citizens' informational self-determination. Keywords-Identity Management; PCT Curve; Privacy Con- cern; Trust; Trusted Identities. I. INTRODUCTION Although digital Identity Management (IdM) is funda- mental to electronic government, globally, its impl ementa- tion and adoption by citizens usually presents comp lex issues for its many stakeholders. The complexity has been attrib- uted to the fact that it transcends technological i ssues as well as policy, legal, institutional, and economic aspec ts of soci- ety. The complexity is also compounded by the rate, at which standards and technological solutions become obso- lete; the flexibility and ease of collection, use, dissemination of data; and the increased link-ability of informat ion to the data subject. This raises the potential for concerns (1). Ironically, previous research has shown tha t in- dividuals disclose personal information in exchange for some economic or social benefit subject to the privacy calculus, an assessment that their personal information will subse- quently be used fairly, and that they will not suff er negative consequences (2). Moreover, where individuals can exercise some degree of control over data collection and use ; infor- mation is collected in the context of an existing r elationship; the information collected or used is relevant to th e transac- tion; and they believe the information will be used to draw reliable and valid inferences about them; citizens are less likely to raise concerns. Unfortunately, this is us ually not the case. These phenomena often occur without direct in volve- ment or control of the data subjects. Governments in many countries have implemented some form of identity management as a critical enabler o f govern- ment to citizens' interactions, and in facilitation of business transactions. Unfortunately, the costs of implement ations are usually not matched by the benefits and citizens' a doption of the expected or improvement in public services. Thi s makes it difficult for governments to justify the impleme ntation, since it often leads to embarrassment (3, 4). In spite of its use being lower than expected, iden tity management can play a leading role, if the factors that affect its takeoff are properly addressed. Trusted identit ies ecosys- tems have been found to be very critical to the suc cess of digital IdMS. This research focuses on understandin g the key stakeholder concerns on information in rega rds to the collection, storage, use, and transmission of perso nal identity information (5), and how such concerns should be ad dressed to ensure trusted identities. The rest of the paper is organized as follows; the next section discusses the theoretical background for tr ust and concerns, followed by a description of our research design and methods. We then discuss our findings fr om the stakeholder workshop and the interviews. We present our conclusions and recommendations for further studies in the final part of the paper." @default.
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• W2212961131 date "2012-11-18" @default.
• W2212961131 modified "2023-09-25" @default.
• W2212961131 title "Building Trusted National Identity Management Systems: Presenting the Privacy Concern-Trust (PCT) Model" @default.
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