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- W2221622158 abstract "Recently I completed answering a two-page list of questions from a Virginia library that was planning digital reference service. Their concerns reminded me where the Public Library of Charlotte andMecklenburg County (PLCMC) was about two years ago, when we began to consider virtual reference." @default.
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- W2221622158 date "2009-01-20" @default.
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- W2221622158 title "Lagniappe: Integrating a New Service: One Library's Experience with Digital Refrence" @default.
- W2221622158 doi "https://doi.org/10.3776/ncl.v61i4.178" @default.
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