Matches in SemOpenAlex for { <https://semopenalex.org/work/W2227134329> ?p ?o ?g. }
- W2227134329 endingPage "54" @default.
- W2227134329 startingPage "42" @default.
- W2227134329 abstract "Drawing on an overarching framework of marketing theory, this study develops and tests an integrated model of service quality that explicates the affective mechanisms through which service quality is associated with price perception of service (e.g., monetary price and behaviour price), word of mouth (WOM) and revisit intention. In a sample of 484 low-cost airline passengers, we found service quality to be related to increased price perception of service as a result of increasing passengers' WOM, which also creates success in this regard by increasing their revisit intention. Moreover, it is not surprising that there was a positive relationship between service quality and WOM mediated by perceived value of monetary price. The theoretical and empirical implications of these results are discussed." @default.
- W2227134329 created "2016-06-24" @default.
- W2227134329 creator A5004371572 @default.
- W2227134329 creator A5082266960 @default.
- W2227134329 date "2016-04-01" @default.
- W2227134329 modified "2023-10-14" @default.
- W2227134329 title "Service quality and price perception of service: Influence on word-of-mouth and revisit intention" @default.
- W2227134329 cites W1529030346 @default.
- W2227134329 cites W1532267629 @default.
- W2227134329 cites W1837520322 @default.
- W2227134329 cites W1935012512 @default.
- W2227134329 cites W1947174370 @default.
- W2227134329 cites W1963764248 @default.
- W2227134329 cites W1963804871 @default.
- W2227134329 cites W1966459100 @default.
- W2227134329 cites W1974991888 @default.
- W2227134329 cites W1977055714 @default.
- W2227134329 cites W1979073566 @default.
- W2227134329 cites W1992722748 @default.
- W2227134329 cites W1993879187 @default.
- W2227134329 cites W1995031937 @default.
- W2227134329 cites W1995796450 @default.
- W2227134329 cites W2000809564 @default.
- W2227134329 cites W2002936041 @default.
- W2227134329 cites W2003682111 @default.
- W2227134329 cites W2005365752 @default.
- W2227134329 cites W2008202927 @default.
- W2227134329 cites W2010599172 @default.
- W2227134329 cites W2016496687 @default.
- W2227134329 cites W2016802098 @default.
- W2227134329 cites W2018441300 @default.
- W2227134329 cites W2021949104 @default.
- W2227134329 cites W2022092369 @default.
- W2227134329 cites W2027131668 @default.
- W2227134329 cites W2030931215 @default.
- W2227134329 cites W2034705001 @default.
- W2227134329 cites W2034888642 @default.
- W2227134329 cites W2035102340 @default.
- W2227134329 cites W2036871225 @default.
- W2227134329 cites W2044797971 @default.
- W2227134329 cites W2048049685 @default.
- W2227134329 cites W2049922571 @default.
- W2227134329 cites W2050741014 @default.
- W2227134329 cites W2053720922 @default.
- W2227134329 cites W2054918418 @default.
- W2227134329 cites W2058708002 @default.
- W2227134329 cites W2064827574 @default.
- W2227134329 cites W2072525628 @default.
- W2227134329 cites W2072839215 @default.
- W2227134329 cites W2078429717 @default.
- W2227134329 cites W2081696973 @default.
- W2227134329 cites W2094210130 @default.
- W2227134329 cites W2094413582 @default.
- W2227134329 cites W2099790406 @default.
- W2227134329 cites W2106122616 @default.
- W2227134329 cites W2115574517 @default.
- W2227134329 cites W2122912498 @default.
- W2227134329 cites W2125270197 @default.
- W2227134329 cites W2131568786 @default.
- W2227134329 cites W2132605910 @default.
- W2227134329 cites W2143554521 @default.
- W2227134329 cites W2154403760 @default.
- W2227134329 cites W2167832903 @default.
- W2227134329 cites W2168229610 @default.
- W2227134329 cites W2325132861 @default.
- W2227134329 cites W2330249831 @default.
- W2227134329 cites W4251859756 @default.
- W2227134329 doi "https://doi.org/10.1016/j.jairtraman.2015.12.007" @default.
- W2227134329 hasPublicationYear "2016" @default.
- W2227134329 type Work @default.
- W2227134329 sameAs 2227134329 @default.
- W2227134329 citedByCount "126" @default.
- W2227134329 countsByYear W22271343292016 @default.
- W2227134329 countsByYear W22271343292017 @default.
- W2227134329 countsByYear W22271343292018 @default.
- W2227134329 countsByYear W22271343292019 @default.
- W2227134329 countsByYear W22271343292020 @default.
- W2227134329 countsByYear W22271343292021 @default.
- W2227134329 countsByYear W22271343292022 @default.
- W2227134329 countsByYear W22271343292023 @default.
- W2227134329 crossrefType "journal-article" @default.
- W2227134329 hasAuthorship W2227134329A5004371572 @default.
- W2227134329 hasAuthorship W2227134329A5082266960 @default.
- W2227134329 hasConcept C105795698 @default.
- W2227134329 hasConcept C111472728 @default.
- W2227134329 hasConcept C112698675 @default.
- W2227134329 hasConcept C119857082 @default.
- W2227134329 hasConcept C120936955 @default.
- W2227134329 hasConcept C137913393 @default.
- W2227134329 hasConcept C138885662 @default.
- W2227134329 hasConcept C140781008 @default.
- W2227134329 hasConcept C144133560 @default.
- W2227134329 hasConcept C15744967 @default.
- W2227134329 hasConcept C162324750 @default.
- W2227134329 hasConcept C162853370 @default.
- W2227134329 hasConcept C169760540 @default.
- W2227134329 hasConcept C185592680 @default.
- W2227134329 hasConcept C198531522 @default.