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- W2233010675 abstract "Traditionally, the design of healthcare environments has not always included much end-user involvement. In order to create better built-environments in future, it is important to understand the perception of the people for who the design is intended. This study seeks to gain a better understanding of how people from the general public perceive the design of healthcare waiting environments. Within a healthcare setting, the design of waiting environments plays an important role in serving as one of the first interaction points between users and the environment. Furthermore, it is challenged with the accommodation of multiple user groups and their diverse needs. Twenty-four in-depth interviews were conducted with users using a semi-structured format with stimuli in the form of color photographs of different waiting room designs. Interviews were audio-recorded, transcribed and their content analyzed. The data reveals how people talk about environmental concepts and the impact of the designs on their feelings to describe the waiting room designs. The perceived impact of the design of healthcare waiting environments is expressed through three categories emotive, cognitive and associative responses. The findings provide an understanding of the language that people use to describe healthcare waiting room designs and their impact on them. This knowledge will benefit architects, designers and the healthcare community as it helps them appreciate and incorporate end-user perspective into their future work. KeywordsEnd-user participation, waiting room, hospital design, perception, well-being" @default.
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- W2233010675 date "2012-01-01" @default.
- W2233010675 modified "2023-09-27" @default.
- W2233010675 title "The impact of healthcare waiting environment design on end-user perception and well-being" @default.
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