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- W2233341703 abstract "This chapter discusses the public sector monopoly. The monopoly model with its lack of alternatives or near-substitutes is an appropriate frame of reference than the competitive model for the educator contemplating a consumer program in human services, just as the monopoly model informs the work of consumer educators within the market sector. Consumer educators in public utilities and telecommunications might need to join forces with persons working in human services delivery. Together, they might reach the goal of improving the delivery of the service. Consumer educators trying to function within the publicly provided human services area face a double-edged problem: the monopoly characteristic of the supplier and the service nature of the transaction. There is an element of the adversary relationship in any buyer-seller or user-provider transaction. In any market transaction, price and quality emerge as the key variables about which information is desired; these are key variables in human service delivery too." @default.
- W2233341703 created "2016-06-24" @default.
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- W2233341703 date "1979-01-01" @default.
- W2233341703 modified "2023-09-26" @default.
- W2233341703 title "The Public Sector Monopoly" @default.
- W2233341703 doi "https://doi.org/10.1016/b978-0-08-023708-4.50028-4" @default.
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