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- W2236941700 abstract "The use of an IBM PC and LOTUS 1-2-3 to analyze residential bills for customers of an electric utility company is described. The basic application of the technique was in dealing with high bill complaints. Three commercially available residential electric bill analysis computer programs were examined and each was rejected for different reasons. A bill analysis program was developed using resources already on hand, the PC and the LOTUS software. The best features of each of the commercially available were incorporated, giving the following abilities: processing form mail surveys, processing in a customer's home, and processing while talking to a customer on the phone. Sample calculations are presented. 3 figures, 3 tables." @default.
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- W2236941700 date "1986-03-01" @default.
- W2236941700 modified "2023-09-26" @default.
- W2236941700 title "Residential bill analysis: a PC application" @default.
- W2236941700 hasPublicationYear "1986" @default.
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