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- W2244132413 abstract "Unexpected disruptions often occur when home caregivers provide service for customers, such as new requests of customers, cancellations of customers' services, and changes of customers' time windows. These disruptions sometimes may make the original plan non optimal or even infeasible. In practice the strategy of rescheduling is usually utilized to obtain a new plan with minimal operational cost, but largely deviates from the original one. To address this kind of situation, we introduce the principle of disruption management into the real-time or disrupted home caregiver scheduling problem. We first define the disruption measurements on customers, caregivers and companies, then take them as the minimization objective, and finally employ a tabu search algorithm with a cost record mechanism to solve the proposed problem. The performance of the strategies of rescheduling and disruption management is compared and discussed in the case study." @default.
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- W2244132413 date "2015-12-01" @default.
- W2244132413 modified "2023-09-27" @default.
- W2244132413 title "Real-time scheduling home caregivers based on disruption management" @default.
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- W2244132413 doi "https://doi.org/10.1109/ieem.2015.7385955" @default.
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