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- W2247258632 abstract "Benchmarking is a powerful strategic tool used to assist decision makers toimprove the quality and effectiveness of organisational processes. Even in HigherEducation nowadays, benchmarking is used as a tool for quality enhancement.This paper explores the results from a study on international benchmarking on elearningin higher education. The study explicitly showed the value and impact ofthe method on several levels and in a number of areas. In the case studies,respondents commented that the benchmarking process itself had made asignificant impact; as an example, it had the power to make changes. In addition,results show values on how to generate commitment and to allocate time andresources during the entire benchmarking process. The respondents alsoemphasized the importance of the reflection and implementation phase. Somecharacteristics which may not be mentioned as often in a positive light are theintentions, i.e. the objective of the benchmarking process as such. The involvementof individuals within the organisation creates an impact on both the individual andorganisational level, not least through critical reflection. The meaning of ‘rhizome’and ‘becoming’ used in the study have lent other and new dimensions tobenchmarking. Benchmarking can facilitate individuals and organisations tobecome ‘becomers’. Thus, the study has interesting new philosophy basedperspectives that can be relevant to management. Consequently, benchmarkingprocesses have to go beyond the process as such. Forthcoming studies may focuson the driving forces for benchmarking, but also on success areas for personalisedand flexible learning." @default.
- W2247258632 created "2016-06-24" @default.
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- W2247258632 date "2011-01-01" @default.
- W2247258632 modified "2023-09-23" @default.
- W2247258632 title "Benchmarking e-learning in higher education and beyond" @default.
- W2247258632 hasPublicationYear "2011" @default.
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