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- W2248106353 abstract "Recently, various service design methods and tools have been developed and introduced into actual service fields. Meanwhile, many of service firms do not have sufficient financial and human resources to apply them. It is expected that employees in a service field could examine and redesign their work independently. For this purpose, it is necessary to support their design activity. The authors propose a design support tool to encourage employees to present their work and design ideas. The authors explain its functionality, features and its trial results." @default.
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- W2248106353 date "2014-01-01" @default.
- W2248106353 modified "2023-09-26" @default.
- W2248106353 title "PROPOSAL OF A DESIGN SUPPORT TOOL FOR EMPLOYEES TO REPRESENT SERVICES" @default.
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