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- W2260563721 abstract "The paper reports about an empirical research aiming to explore the relationship between customer satisfaction and price acceptance in the case of a basic utility. The research was based on the questionnaire survey of a representative sample of randomly selected 1384 residential consumers in Hungary. The statistical model developed for the analysis of this relationship proved to be reliable and significant." @default.
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- W2260563721 date "2014-10-08" @default.
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- W2260563721 title "Customer Satisfaction and Price Acceptance in the Case of a Hungarian Electricity Supplier" @default.
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- W2260563721 doi "https://doi.org/10.1007/978-3-319-11761-4_77" @default.
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