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- W2261617178 abstract "This research work proposed to identify the critical success factors for a Business ProcessManagemet Suites (BPMS) implementation having as a case study a business automotivecompany carrying out a project to set up a shared services center. From the process definitionarticulated with business strategy to the BPMS implementation supporting a core process, theproposal for selling a vehicle, this research studied the experiences and the difficulties toovercome in what was considered as too critical for the project success.In a work intended to be exploratory, a theory in terms of implementation axes and criticalsuccess factors was used to guide the data collection and analysis. The importance of such axesand the criticality of some factors for the project success as suggested in the literature have beendemonstrated." @default.
- W2261617178 created "2016-06-24" @default.
- W2261617178 creator A5066965477 @default.
- W2261617178 date "2011-01-01" @default.
- W2261617178 modified "2023-09-27" @default.
- W2261617178 title "Implementação de uma BPMS num centro de serviços partilhados para o negócio automóvel" @default.
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- W2261617178 hasPublicationYear "2011" @default.
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