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- W2276322357 abstract "Resources to support the course - Exploration of how services are different from goods, service procedures for various functional areas of hospitality, and how key factors that contribute to service quality and guest satisfaction in services." @default.
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- W2276322357 date "2016-02-24" @default.
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- W2276322357 title "LibGuides: HMD 253 - Hospitality Services Management: Getting Started" @default.
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