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- W2285283743 abstract "We live in a Service Age. In everyday life, as well as in business management, every action, behavior, process, strategy is increasingly oriented to service. Gradually every human activity is positively affected by service research in search of better performance improved quality levels.Service Science is an IBM initiative (of Almaden Research Centre in US) that has involved hundreds of researchers worldwide in the attempt of promoting a new discipline capable of satisfying an emerging research issue: the study of Service Systems. It is indeed a multidisciplinary “open source” project, based upon many pillars represented by computer science, human behavior, organizational theory, industrial engineering, business strategy, management sciences, social and cognitive sciences, legal sciences.Tourism business is strongly affected by service sciences principles, as well, in fact in Tourism both the internal organization and the external promotion are strictly related to service. All of the relationships for tourism development for wise and competitive destination management are based on service logic. Thus the paper wants to highlight the relevant role of new service paradigms inside the strategic and operative models of destination management and the significant contribution of SSMED foundations, thanks also to a sort of a Think Tank construction and global efficiency ratios, to business competitiveness for nowadays tourism enterprises. This paper focuses on the deepening of a new service centered business practices within tourism business, through specific interpretations about service science evolving foundations applied on now-a-days Destination Management Models, in the attempt to catch the stimuli for opportunities in business competitiveness." @default.
- W2285283743 created "2016-06-24" @default.
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- W2285283743 date "2011-06-01" @default.
- W2285283743 modified "2023-09-26" @default.
- W2285283743 title "The Service Science: Stimuli and Proposals for a Competitive Destination Management" @default.
- W2285283743 hasPublicationYear "2011" @default.
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