Matches in SemOpenAlex for { <https://semopenalex.org/work/W2288337747> ?p ?o ?g. }
Showing items 1 to 90 of
90
with 100 items per page.
- W2288337747 endingPage "54" @default.
- W2288337747 startingPage "48" @default.
- W2288337747 abstract "Basic shift of competitive advantages in hospital is not only determined by profit oriented, but also value creation and added for customers. Nurses who frequently often contact to patients and most of their time serve patients, have an important role in caring for the patient. Patient satisfaction as quality indicator is the key success for competitiveness of service in hospital. The aim of this research was to develop nursing service quality model based on the behavioral performance of nursing, organizational and work behavior and patient satisfaction. This study used a cross-sectional study, with 14 inpatient rooms, and 176 nurses. Factors that affect research organizational factors (organizational culture and leadership), factors work (feedback and a variety of jobs), nurse characteristics (motivation, attitude, commitment and mental models), nursing practice, interpersonal communication, nurse and patient satisfaction. Results of the research that has been done, are: 1) nursing practice is influenced by factors of work and not be influenced by organizational factors; 2) interpersonal communication or nursing professionals are influenced by the nursing practice; 3) Professional care is affected by nurses' satisfaction; 4) Patient satisfaction is affected by nursing professionals. Based on the overall results, the model suggested are: 1. Providing the freedom of nurses working in nursing practice and improve their communication skills or professional nurses; 2. Provide more incentives and provide feedback, as well as various jobs or responsibilities; 3. The clan and market of culture should be maintained or increased; 4. The type of leadership coaching is more suitable than directing for the performance of a team of nurses. Keywords: Nursing, Service Quality, Determinant Factors of Performance, Satisfaction" @default.
- W2288337747 created "2016-06-24" @default.
- W2288337747 creator A5017054394 @default.
- W2288337747 date "2016-03-06" @default.
- W2288337747 modified "2023-09-28" @default.
- W2288337747 title "Nursing Service Quality Model Based on Nursing Performance and Patient Satisfaction Analysis in Gresik District Hospital" @default.
- W2288337747 cites W1955934323 @default.
- W2288337747 hasPublicationYear "2016" @default.
- W2288337747 type Work @default.
- W2288337747 sameAs 2288337747 @default.
- W2288337747 citedByCount "1" @default.
- W2288337747 countsByYear W22883377472020 @default.
- W2288337747 crossrefType "journal-article" @default.
- W2288337747 hasAuthorship W2288337747A5017054394 @default.
- W2288337747 hasConcept C105913360 @default.
- W2288337747 hasConcept C106881830 @default.
- W2288337747 hasConcept C113616995 @default.
- W2288337747 hasConcept C140781008 @default.
- W2288337747 hasConcept C144133560 @default.
- W2288337747 hasConcept C15744967 @default.
- W2288337747 hasConcept C159110408 @default.
- W2288337747 hasConcept C162324750 @default.
- W2288337747 hasConcept C162853370 @default.
- W2288337747 hasConcept C164850336 @default.
- W2288337747 hasConcept C175444787 @default.
- W2288337747 hasConcept C17744445 @default.
- W2288337747 hasConcept C2718322 @default.
- W2288337747 hasConcept C2775944032 @default.
- W2288337747 hasConcept C2779363792 @default.
- W2288337747 hasConcept C2780378061 @default.
- W2288337747 hasConcept C29122968 @default.
- W2288337747 hasConcept C2984889486 @default.
- W2288337747 hasConcept C39549134 @default.
- W2288337747 hasConcept C542102704 @default.
- W2288337747 hasConcept C67674302 @default.
- W2288337747 hasConcept C71924100 @default.
- W2288337747 hasConcept C77805123 @default.
- W2288337747 hasConceptScore W2288337747C105913360 @default.
- W2288337747 hasConceptScore W2288337747C106881830 @default.
- W2288337747 hasConceptScore W2288337747C113616995 @default.
- W2288337747 hasConceptScore W2288337747C140781008 @default.
- W2288337747 hasConceptScore W2288337747C144133560 @default.
- W2288337747 hasConceptScore W2288337747C15744967 @default.
- W2288337747 hasConceptScore W2288337747C159110408 @default.
- W2288337747 hasConceptScore W2288337747C162324750 @default.
- W2288337747 hasConceptScore W2288337747C162853370 @default.
- W2288337747 hasConceptScore W2288337747C164850336 @default.
- W2288337747 hasConceptScore W2288337747C175444787 @default.
- W2288337747 hasConceptScore W2288337747C17744445 @default.
- W2288337747 hasConceptScore W2288337747C2718322 @default.
- W2288337747 hasConceptScore W2288337747C2775944032 @default.
- W2288337747 hasConceptScore W2288337747C2779363792 @default.
- W2288337747 hasConceptScore W2288337747C2780378061 @default.
- W2288337747 hasConceptScore W2288337747C29122968 @default.
- W2288337747 hasConceptScore W2288337747C2984889486 @default.
- W2288337747 hasConceptScore W2288337747C39549134 @default.
- W2288337747 hasConceptScore W2288337747C542102704 @default.
- W2288337747 hasConceptScore W2288337747C67674302 @default.
- W2288337747 hasConceptScore W2288337747C71924100 @default.
- W2288337747 hasConceptScore W2288337747C77805123 @default.
- W2288337747 hasLocation W22883377471 @default.
- W2288337747 hasOpenAccess W2288337747 @default.
- W2288337747 hasPrimaryLocation W22883377471 @default.
- W2288337747 hasRelatedWork W1599104331 @default.
- W2288337747 hasRelatedWork W1765419057 @default.
- W2288337747 hasRelatedWork W1834434347 @default.
- W2288337747 hasRelatedWork W1984389273 @default.
- W2288337747 hasRelatedWork W2015169083 @default.
- W2288337747 hasRelatedWork W2029619531 @default.
- W2288337747 hasRelatedWork W2150501960 @default.
- W2288337747 hasRelatedWork W2169983932 @default.
- W2288337747 hasRelatedWork W2187991095 @default.
- W2288337747 hasRelatedWork W2287859098 @default.
- W2288337747 hasRelatedWork W2368185703 @default.
- W2288337747 hasRelatedWork W2382522748 @default.
- W2288337747 hasRelatedWork W2386194500 @default.
- W2288337747 hasRelatedWork W2418690044 @default.
- W2288337747 hasRelatedWork W2726303544 @default.
- W2288337747 hasRelatedWork W2908790580 @default.
- W2288337747 hasRelatedWork W2982600297 @default.
- W2288337747 hasRelatedWork W2996827187 @default.
- W2288337747 hasRelatedWork W3000520371 @default.
- W2288337747 hasRelatedWork W2773522214 @default.
- W2288337747 hasVolume "23" @default.
- W2288337747 isParatext "false" @default.
- W2288337747 isRetracted "false" @default.
- W2288337747 magId "2288337747" @default.
- W2288337747 workType "article" @default.