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- W2288864609 abstract "the improvement of business processes has been recently emerged as one of the top business priorities for IT managers, and business process management (BPM) is currently being seen as the best way to facilitate process improvements. The challenges of BPM implementation have been widely cited in the literature but research on the critical factors for initial and ongoing BPM implementation success is rare and fragmented. The aim of this research is to elicit and categorize success factors that influence BPM implementation. Qualitative meta-synthesis research method was conducted which is based on previous qualitative studies with different methods. Seven clusters of CSFs are identified: strategy, people, IT architecture, optimization and process management, standards and measurement, process architecture and project management. Result demonstrated that strategy, people, and process architecture are the most important clusters affect BPM implementation base of experts' viewpoint. Envisaging these mentioned CSF categories by managers and implementers would be helpful to set down BMP successfully." @default.
- W2288864609 created "2016-06-24" @default.
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- W2288864609 date "2011-01-01" @default.
- W2288864609 modified "2023-09-26" @default.
- W2288864609 title "BPM Implementation Critical Success Factors: Applying Meta-synthesis Approach" @default.
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